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Privacy Policy 

Last updated: July 3, 2026 ​

 

This Privacy Policy describes my policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. ​ I use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 

Interpretation and Definitions​

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. ​

Definitions: For the purposes of this Privacy Policy:​

  • Account means a unique account created for You to access my Service or parts of my Service.

  • Business (referred to as either "I", "me", "my", or "Our" in this Agreement) refers to Flow with Chi.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: United Kingdom

  • Device means any device that can access the Service such as a computer, a mobile or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

    Service refers to the Website (https://www.flowwithchi.com/) as well as the yoga classes, workshops, and instruction provided by Flow with Chi.

  • Service Provider means any natural or legal person who processes the data on my behalf. It refers to third-party companies or individuals employed by me to facilitate the Service, to provide the Service on my behalf, to perform services related to the Service or to assist me in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Flow with Chi, accessible from https://www.flowwithchi.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. ​

     

Collecting and Using Your Personal Data

Types of Data Collected / Personal Data​

While using my Service, I may ask You to provide me with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, Postal code, City

  • Usage Data

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Special Category (Health) Data

Because I offer yoga instruction, I may collect information regarding your physical health, injuries, or medical conditions before you participate in a class to ensure your safety. I only collect this data with your explicit consent.

 

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of my Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Tracking Technologies and Cookies

I use Cookies and similar tracking technologies to track the activity on my Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze my Service.

 

I use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies (Session Cookies)

    • Administered by: Me

    • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. Without these Cookies, the services that You have asked for cannot be provided.

  • Cookies Policy / Notice Acceptance Cookies (Persistent Cookies)

    • Administered by: Me

    • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies (Persistent Cookies)

    • Administered by: Me

    • Purpose: These Cookies allow me to remember choices You make when You use the Website, such as remembering your login details or language preference.

 

Use of Your Personal Data

I may use Personal Data for the following purposes:

  • To provide and maintain my Service, including to monitor the usage of my Service and manage your bookings.

  • To manage Your Account: to manage Your registration as a user of the Service.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the classes, workshops, products, or services You have purchased.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the contracted services.

  • To provide You with news and special offers about other goods, services and events which I offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to me.

 

Lawful Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting me at [Insert Your Email Address].

  • I have a contractual obligation. (e.g., To deliver the yoga classes or workshops you have booked).

  • I have a legitimate interest. (e.g., To respond to your enquiries or manage my business efficiently).

I may share Your personal information with Service Providers to monitor and analyze the use of my Service, or to process payments and bookings. I will never sell your data or share it with third parties for marketing purposes.

 

Retention of Your Personal Data

I will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. I will retain and use Your Personal Data to the extent necessary to comply with my legal obligations (for example, if I am required to retain your data to comply with tax laws), resolve disputes, and enforce my legal agreements and policies.

 

Transfer of Your Personal Data

Your information, including Personal Data, is processed at my operating offices and in any other places where the parties involved in the processing are located (such as secure cloud storage or booking platform servers). It means that this information may be transferred to — and maintained on — computers located outside of the United Kingdom where the data protection laws may differ.

I will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

 

Your Data Protection Rights

Under UK data protection law, you have rights including:

  • Your right of access - You have the right to ask me for copies of your personal information.

  • Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate or complete information you think is incomplete.

  • Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • If you make a request, I have one month to respond to you. Please contact me at [Insert Your Email Address] if you wish to make a request.

 

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, I may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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Security of Your Personal Data

The security of Your Personal Data is important to me, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect Your Personal Data, I cannot guarantee its absolute security.

 

Children's Privacy

My Service does not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided me with Personal Data, please contact me so that I can take steps to remove that information from my servers.

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How to Complain

If you have any concerns about my use of your personal information, you can make a complaint to me at flowwithchiyoga@gmail.com

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how I have used your data:

  • Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

  • Helpline number: 0303 123 1113

  • Website: https://www.ico.org.uk

 

Contact Me

If you have any questions about this Privacy Policy, You can contact me:

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